All Systems Operational

Inbound Calling Operational
90 days ago
100.0 % uptime
Today
Outbound Calling Operational
90 days ago
100.0 % uptime
Today
Desktop App Operational
90 days ago
100.0 % uptime
Today
Mobile App Operational
90 days ago
100.0 % uptime
Today
Meetings Operational
90 days ago
100.0 % uptime
Today
Messaging Operational
90 days ago
100.0 % uptime
Today
Contact Center Operational
90 days ago
100.0 % uptime
Today
API Operational
90 days ago
100.0 % uptime
Today
AI Agent Operational
90 days ago
100.0 % uptime
Today
Pharmacy Dashboard Operational
90 days ago
100.0 % uptime
Today
Operational
Degraded Performance
Partial Outage
Major Outage
Maintenance
Major outage
Partial outage
No downtime recorded on this day.
No data exists for this day.
had a major outage.
had a partial outage.
Mar 11, 2026

No incidents reported today.

Mar 10, 2026
Resolved - Between 8:00 AM and 8:45 AM CST, some customers experienced intermittent audio issues on inbound and outbound calls. The root cause was a media server that came online without properly acquiring an IP address. This server began processing calls before it was fully initialized, resulting in degraded audio quality for affected sessions.

Our team identified the issue, isolated the server, and terminated the instance to restore normal service. We have also implemented safeguards to ensure media servers are fully validated before entering the call path, preventing a recurrence.

We sincerely apologize for the disruption and appreciate your patience.

Mar 10, 08:00 CDT
Mar 9, 2026

No incidents reported.

Mar 8, 2026

No incidents reported.

Mar 7, 2026

No incidents reported.

Mar 6, 2026

No incidents reported.

Mar 5, 2026

No incidents reported.

Mar 4, 2026

No incidents reported.

Mar 3, 2026

No incidents reported.

Mar 2, 2026

No incidents reported.

Mar 1, 2026

No incidents reported.

Feb 28, 2026

No incidents reported.

Feb 27, 2026

No incidents reported.

Feb 26, 2026

No incidents reported.

Feb 25, 2026

No incidents reported.