Outbound Calling Degradation

Incident Report for VOXO

Resolved

The upstream carrier routing issue has been resolved and service has been fully restored.
Posted Nov 11, 2026 - 12:26 CST

Update

Our upstream partner has identified a potential issue in their call path and is implementing a change.
Posted Nov 11, 2026 - 12:14 CST

Identified

We have discovered an issue with our upstream provider and are investigating with them.
Posted Nov 11, 2026 - 11:09 CST

Investigating

Some customers are experiencing issues with outbound call failures. We are actively looking into it.
Posted Nov 11, 2026 - 10:53 CST
This incident affected: Outbound Calling.